Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction, and property management services. We are seeking an Assistant Community Manager to join our Rivermark Northern Liberties. Set on the waterfront, Rivermark Northern Liberties is a 9-acre property alongside the Delaware River in Philadelphia. The redevelopment of this site, formerly known as Festival Pier, offers 45,000 square feet of retail space including shops and restaurants anchored by a Sprouts Farmers Market grocery store. This new development will bring live activations to a large swath of urban waterfront space, including a public plaza, splash pad water feature, art installations, and extension of the Delaware River Trail through the parcel. This mixed-use development will accommodate 470 multifamily units comprising two mid-rise buildings.

The Assistant Community Manager’s role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management and customer service.
ESSENTIAL FUNCTIONS:

• Ensure collection procedures are followed and property bad debt is maintained below budgeted guidelines.
• Lead and manage on site team while staying focused on leasing and renewal goals.
• Provide superior, timely and right the first time customer service.
• Actively manage social media postings to the property’s blog, Twitter and Facebook.
• Proactively manage all concerns escalated to management.
• Develop and implement new strategies and programs maximizing long-term residency.
• Plan and host resident events within budgeted guidelines.
• Perform regular inspections and ensure property maintenance standards are met.
• Adhere to and implement company policies.

EDUCATION AND EXPERIENCE:

• Minimum of 2 years' property management experience required.
• College degree preferred.
• RealPage/Onesite experience preferred.

PHYSICAL DEMANDS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 15 pounds occasionally.
Work environment: Setting typical of a business office. This is an in-office position.
We offer a competitive salary and excellent individual and team performance-based bonus potential. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts. Join a growing company with tremendous career growth opportunities. EEO MFDV.